As a reputable company, Novoshine has consistently earned the trust of customers through excellent pre-sales services, committed to assisting users in designing, managing, and maintaining large, complex information infrastructure environments, including multi-vendor products.

To ensure the quality and efficiency of mid-sales services, Novoshine has established a dedicated customer service oversight system to manage the personnel and operations of aftersales service organizations across different regions. We also actively welcome and respond to customer complaints and fe

Novoshine possesses a well-established and stable aftersales service network, a team of skilled technical experts, and an ample supply of spare parts. The aftersales service is centrally managed by our customer service team, providing customers with free 24/7 aftersales support.